If something looks broken, or you want to know whether Chillframe can do something, write to us. There are two ways in, and both reach the same team.
Inside the app, click Help in the left sidebar, under Account. A chat opens on the page and you can write to us there. If you'd rather use email, write to [email protected].
When something has gone wrong, two details save a round of back and forth: the name of the video or Series involved, and roughly when it happened.
We're a small team. Reply to this or email [email protected] and a human will read it.