Get help from the team

The fastest ways to get a real answer.

Write to us when something looks broken, or when you're not sure Chillframe does what you need. Both ways in reach the same team.

  • In the app: click Help in the sidebar, under Account. A chat opens on the page and you can write to us there.

  • By email: write to [email protected].

When something has gone wrong, include these two details:

  • the name of the project, video or Series involved

  • roughly when it happened

We're a small team, and a person reads every message.

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