Invoices and receipts

Where to find them and how to change billing details.

You can pull any invoice yourself, without asking us. They sit under Billing history, at the bottom of Settings → Plan & billing, and the list holds your last 24. A paid one has a Download link for the PDF. An unpaid one has Pay invoice instead.

We also email a receipt after every successful charge, plan renewals and usage packs alike, including packs bought without a plan. It goes to the workspace owner, so if that isn't you, that's who has the copy in their inbox.

If your accounts team needs a company name or address on the invoice, open Manage subscription on the same page, or Update next to Payment method if you don't have a plan, and update your billing details in the billing portal. Future invoices pick them up. Ones already issued stay as they are.

For a change to an invoice that's already been issued, email [email protected] and a human will read it.

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