Cards fail for boring reasons: an expiry, a limit, a cautious bank. When a charge fails:
We retry automatically over the following days and email you about it. Plan & billing shows the retry date.
Until a charge succeeds, new renders and scheduled Series posts are on hold. Your Library and everything already published stay untouched.
To fix it now, open Settings, then Plan & billing, then Manage subscription, and update your card. Once a charge succeeds everything continues as normal.
If every retry fails, the subscription moves to unpaid until the invoice is settled. As soon as it's paid, your plan and credits come back on their own.
Card looks fine but the charge still fails? Email [email protected] and a human will read it.
